Privacy Policy

1. Introduction

Island Gyal Hair Care (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.islandgyalhaircare.com (the “Site”) or make a purchase from us. This Policy is governed by the laws of the State of Florida. By using the Site, you agree to the collection and use of information in accordance with this Policy.
 

2. Information We Collect

We may collect the following categories of information:

Information you provide directly: name, email address, phone number, billing and shipping address, payment information, and any information you submit through contact forms, account registration, order forms, or customer service requests.
Order and transaction information: products purchased, order history, and payment confirmation (note: full card numbers are processed by our payment processor and are not stored on our servers — see Section 6).
Automatically collected information: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and general location data, collected via cookies and similar tracking technologies.
Marketing preferences: your email and SMS subscription status and communication preferences.
Information from social media and marketing platforms: if you interact with us through Instagram, TikTok, Facebook, YouTube, or Pinterest, those platforms may share limited engagement data with us in accordance with their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders, and communicate with you about them;
Create and manage your account;
Respond to customer service inquiries and requests;
Send you marketing communications, promotions, and updates, where you have opted in (and allow you to opt out at any time);
Improve our Site, products, and customer experience;
Detect, prevent, and address fraud, security issues, or technical problems;
Comply with legal obligations and enforce our [Terms and Conditions].

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising on platforms such as [Meta/Instagram Ads, TikTok Ads, Google Ads, Pinterest Ads]. You can control cookies through your browser settings; disabling cookies may affect Site functionality, such as your ability to check out. Where required, we will present a cookie consent banner allowing you to manage your preferences.
 

5. How We Share Your Information

We do not sell your personal information for money. We may share your information with:

Service providers who help us operate our business, such as our website platform ([e.g., Wix]), payment processor, shipping carriers, email/SMS marketing platform, and analytics providers;
Marketing and advertising platforms (such as Meta, TikTok, Google, and Pinterest) for retargeting and audience-building, where permitted by your cookie and marketing preferences;
Legal and safety purposes, when required by law, subpoena, or legal process, or to protect the rights, property, or safety of the Company, our customers, or others;
Business transfers, such as a merger, acquisition, or sale of assets, in which personal information may be transferred as part of that transaction.

6. Payment Information

All payments made on the Site are processed by a third-party payment processor ([e.g., Shopify Payments, Stripe, PayPal]). We do not store your full credit card number on our servers. Please refer to your payment processor's own privacy policy for details on how they handle your payment data.
 

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
 

8. Your Privacy Choices and Rights

Depending on where you reside, you may have certain rights regarding your personal information. As a Florida-based business, we extend the following choices to all customers:

Marketing opt-out: you may unsubscribe from marketing emails at any time using the link in each email, or from SMS by replying “STOP.”
Access and correction: you may request access to, or correction of, the personal information we hold about you by contacting us at the email below.
Deletion: you may request that we delete your personal information, subject to certain legal exceptions (such as records we must keep for tax or accounting purposes).
Do Not Track: our Site does not currently respond to “Do Not Track” browser signals.
If you are a resident of California, Colorado, Connecticut, Virginia, or another state with its own comprehensive privacy law, you may have additional rights under that state's law (such as the right to opt out of certain data sales or targeted advertising); contact us and we will honor applicable requests to the extent required.

If our global gross annual revenue exceeds the threshold set by the Florida Digital Bill of Rights (currently $1 billion), additional disclosures and rights under that law would apply and would be reflected here.
 

9. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us using the details below.
 

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

11. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies directly.
 

12. International Visitors

Our Site is hosted in and operated from the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Last updated” date at the top of this page will reflect the most recent revision. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
 

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles, and any disputes relating to this Policy shall be resolved in the state or federal courts located in Hillsborough, Florida.
 

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us at:
Island Gyal Hair Care
Email: info@islandgyalhaircare.com